Advanced Relationship-Driven Professional Selling

You've already learned the fundamentals of effective selling. This course will help you hone your sales skills and take them to the next level by teaching you how to think through the sales process as a master planner, listener, negotiator and partner. By the end of this course you will have mastered the skills necessary to be a compelling and credible salesperson.

Student smiling while sitting outside, using a laptop.
Syllabus

Course Topics

Pre-Call Preparation and Research

In this course, we will focus on taking a deep dive into the necessary elements and preparation that go into making the most of the limited time we get with buyers to ensure we are poised to demonstrate our credibility and fit with target firms. In a nutshell, the better your pre-meeting research, the better the outcome of the meeting. We will focus on building a pre-call packet that is data-informed and purposefully constructed to showcase your expertise in the industry and your expertise as a sales professional who knows how to creatively solve the everyday problems of your buyers.

Understanding, Building, and Driving Value

This course will spend a significant amount of time in refining your Needs Discovery approach and then, through a process of strategically mapping buyer needs, you will develop a presentation that demonstrates your understanding of the buyer’s concern and showcases how you can build value for the target firm. This module will also challenge you to sell with a partner, tackle tough deal negotiating, and learn about customer relationship management (CRM) systems to drive data-supported solutions and value. We will also spend time on B2B sales, margins, markups, and the basic math of sales in this module.

Relationship-Driven Account Development

Once you have effectively built commitment from your buyer, we will shift gears and talk about how to manage a book of business and continue to strengthen your buyer relationships through several account development strategies and tactics.

Course Level

400

Skills Covered

  • Selling Techniques
  • Account Management
  • Sales Prospecting
  • Sales Strategy
  • Product Knowledge
  • Sales Presentations
  • Consultative Selling

Common Prerequisites

All courses listed may not be required. Discuss with your advisor to learn more.

  • Relationship-Driven Professional Selling

Disclosure

This course is delivered online through an institution of the Lower Cost Models Consortium (LCMC) that is different than your degree-granting institution that awards the academic credit for the course.