Strategic Healthcare Operations

How does a hospital go from losing millions a year to setting new standards in patient care? Why does one clinic thrive while another up the street closes? Strategy—which starts by understanding the complex operations that keep healthcare running. In this course, you'll build practical skills to tackle big problems, optimize resources, and identify and solve critical healthcare challenges from staffing and patient satisfaction to emergency preparedness.

Student smiling while sitting outside, using a laptop.
Syllabus

Course Topics

Course Level

300

Skills Covered

  • Conflict Resolution
  • Negotiation
  • Operations
  • Quality Improvement
  • Process Improvement
  • Root Cause Analysis
  • Cross-Functional Team Leadership
  • Emergency Procedures
  • Marketing Strategies

Common Prerequisites

All courses listed may not be required. Discuss with your advisor to learn more.

  • Inside U.S. Healthcare Policy

Disclosure

This course is delivered online through an institution of the Lower Cost Models Consortium (LCMC) that is different than your degree-granting institution that awards the academic credit for the course.